Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Opened E-Liquid

Refunds(if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval of your refund.

If you are approved, then your refund will be processed immediately, and a credit will automatically be applied to your credit card or debit card or the original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your account., it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at customerservices@nastyjuiceeu.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges(if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservices@nastyjuiceeu.com with the order number as subject and send your item to:

Nast Juice Europe Ltd

Unit H9 Adam Selfstore

4 Higher Swan Lane

Bolton

BL3 3AQ

Return Address

To return your product, you should mail your product to:

Nast Juice Europe Ltd

Unit H9 Adam Selfstore

4 Higher Swan Lane

Bolton

BL3 3AQ

You are responsible for paying for your own shipping costs for returning the item.

Return Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be not be deducted from your refund.

If you are returning an item or item’s over £15.00, you should always consider using a trackable shipping method or purchasing shipping insurance with the company. We cant guarantee that we will receive your returned item.